by Breeda McCaffrey | May 6, 2019 | Uncategorised
When giving feedback to colleagues, we often hear people using words that are either ambiguous or internal. For example: • Ambiguous “Be more strategic.” • Internal “Be more confident.” These words are open to interpretation. The person on the receiving end is...
by Richard McPike | Apr 8, 2019 | Uncategorised
The myth that only 7% of the meaning in a spoken message comes from the words (with 38% from voice tone and 55% from facial expression) rampantly persists amongst facilitators of communication training and leadership development. This message is alarmingly retained as...
by Breeda McCaffrey | Mar 11, 2019 | Uncategorised
Do you shy away from giving colleagues feedback? You’re not alone! Almost everyone appreciates receiving feedback, and yet, is reticent to give it. Normally, we withhold feedback to protect ourselves. Next time, ask yourself: • Does the person trust you and your...
by Breeda McCaffrey | Feb 25, 2019 | Uncategorised
All of us can enhance our resilience through conserving or replenishing our energy. Here are five ways to do this: 1. Be optimistic – retain your energy by focussing on the positives. 2. Have a can do approach – don’t lose energy by blaming yourself for...
by Breeda McCaffrey | Feb 4, 2019 | Uncategorised
To dial up the level of trust within your team: 1. Show a genuine interest in all team members. 2. Share your time, resources and ideas. 3. Listen, even when it’s uncomfortable to do so. 4. Work collaboratively and give others due credit.
by Breeda McCaffrey | Jan 7, 2019 | Uncategorised
When supporting teams to improve their dynamics or performance, most people use Patrick Lencioni’s The Five Dysfunctions of a Team. If you are looking for a comprehensive alternative, we would recommend the Team Performance Model by Drexler and Sibbet (Grove). The...
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